The Importance of Discreet Shipping: Your Privacy Matters to Us

One of the questions we’re asked most often is how our products actually arrive. This video shows exactly what we ship in, using real product boxes from our warehouse.

What to expect when your order arrives:
Plain brown cardboard box. Every swing ships this way, even ones like the WhipSmart Pleasure Swing that come in graphic retail packaging.
CoreLevel on the shipping label. “SexSwing.com” never appears on the outside of your package.
CoreLevel on your credit card statement. Nothing about the purchase shows on your bill.
Customs documents list “fitness swing” for international orders.
Want the retail packaging removed completely? Just contact us before your order ships and we’ll send it with no manufacturer box at all.

We’ve been shipping discreetly for over 15 years, and we treat every order that way by default. Have a question about how your package will arrive? Reach out to our support team and we’ll walk you through it. And other common questions are answered in our FAQ

Read the video transcript

One of the questions we get asked the most is about discreet packaging, so I wanted to go over what we actually ship our products in.

Now, this is a Pleasure Swing, and this is the box the product is in. This is a Screamer Dual Hook, and the box that it comes in is actually a reusable bag.

Now, when we ship, we ship everything from our warehouse in brown cardboard boxes. So even though this is pretty graphic, you will get it in a brown cardboard box, and the same with the Screamer or any other swing that you buy from us.

On your credit card statement, it will show CoreLevel, and that is the same for your shipping label. So it won't say SexSwing.com on your shipping label, it will just say CoreLevel. So it's discreet, and we try everything we can to make sure that your packages arrive as discreetly as possible.

For our international customers, if you would like us to remove the graphic boxes, like you would get from the Pleasure Swing, just email us and let us know, and we're happy to put this in just a plain box for you with no outside packaging. Additionally, the customs documents all say "fitness swing."

If you have any questions about how your package will arrive, please ask us in our support desk, and we are really happy to help you.

Madam Ang•
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